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Free Shipping On All U.S. Orders Over $40
Estimated delivery: 3–5 business days.
At Genovie, we are committed to providing our customers with high-quality products and excellent customer service. If for any reason you are not satisfied with your purchase, we offer a hassle-free return process.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that have been opened, used, or altered in any way are not eligible for return.
Return Process
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
To initiate a return, please follow these steps:
SHIPPING POLICY
Domestic Shipping (United States)
Elevate your skincare routine with our exfoliating soap pouch. Made from natural sisal fiber, this exfoliating soap bag gently removes dead skin cells, promoting smoother, rejuvenated skin.
Simply place your bar soap into the soap bar exfoliating pouch, wet it, and massage it onto your skin for a rich lather and effective exfoliation. Our soap exfoliating bag fits most soaps, acting as a convenient soap pocket that extends your soap's life. Lightweight and durable, this soap bar pouch is perfect for daily use in the shower or bath.
Gently exfoliates dead skin
Promotes smoother skin
It fits most bar soap
Made from natural sisal fiber
Lightweight and durable
Our exfoliating soap pouch, crafted from natural sisal fiber, gently removes dead skin cells and promotes blood circulation for smoother, rejuvenated skin.
Use this exfoliating soap bag as a foot scrubber or for full-body exfoliation, reaching even hard-to-reach areas with ease.
Made from sustainable sisal fiber, our bar soap exfoliating pouch is lightweight, compact, and designed for long-lasting use.
The soap exfoliating bag is designed to accommodate most soap bars, acting as a convenient soap pocket that extends your soap's life.
Place your favorite bar soap into the pouch for soap, wet it, and gently massage it over your skin. After use, rinse and hang using the drawstring to air dry.
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Q. How often should I use the exfoliating soap pouch?
We recommend using the exfoliating soap pouch 2-3 times per week for optimal results.
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Q. Can I use my favorite bar soap with this pouch?
Yes, our exfoliating soap pouch is designed to fit most bar soaps for your convenience.
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Q. Is the pouch easy to clean?
Yes, simply rinse the pouch with water and allow it to air dry after each use.
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Q. Can I use the pouch on sensitive skin?
While the pouch is suitable for most skin types, we recommend testing it on a small area first, especially if you have sensitive skin.
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Q. How long does the pouch last? Is this cream free from harmful chemicals and toxins?
With proper care, our durable sisal fiber pouch can last for several months of regular use.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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