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Free Shipping On All U.S. Orders Over $40
Estimated delivery: 3–5 business days.
At Genovie, we are committed to providing our customers with high-quality products and excellent customer service. If for any reason you are not satisfied with your purchase, we offer a hassle-free return process.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that have been opened, used, or altered in any way are not eligible for return.
Return Process
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
To initiate a return, please follow these steps:
SHIPPING POLICY
Domestic Shipping (United States)
Struggling with makeup touch-ups on the go? Meet your new beauty essential - the Genovie Compact LED Mirror. Designed to tackle the inconvenience of portable touch-ups, this LED mirror makeup fits snugly in your purse, ensuring flawless makeup wherever you are.
Its LED fluorescent lights offer maximum brightness for clear visibility in any lighting Travel-friendly and lightweight, it is perfect for those on the move. With magnification capabilities, it's versatile for quick touch-ups or detailed applications. Quality construction ensures durability, while its sleek design adds elegance to your routine. Elevate your beauty game with the convenience and style of the Genovie Compact LED Mirror.
Make sure it is fully charged before use.
Open the LED Compact Mirror for touch-ups or makeups.
Make sure to close the LED mirror properly before placing it in the bag to avoid any scratching and damage to the mirror.
Wipe the mirror and LED lights with a soft, dry cloth to maintain clarity and brightness.
Keep the mirror in a protective case or pouch to avoid scratches.
Q. How do I charge the mirror?
Use the provided USB cable to connect the mirror to a power source. Some models may use batteries instead, which can be replaced as needed.
Q. Can I adjust the brightness of the lights?
Yes, if your model supports adjustable brightness, you can tap or hold the power button to increase or decrease the brightness.
Q. Can I travel with this mirror?
Yes, the compact design makes it easy to carry in your handbag or luggage. Ensure it's charged or has fresh batteries for use on the go.
Q. How do I clean the mirror?
Wipe the mirror and LED lights with a soft, dry cloth. Avoid using abrasive cleaners or submerging the mirror in water.
Q. How long does the battery last?
Use the provided USB cable to connect the mirror to a power source. Some models may use batteries instead, which can be replaced as needed.
Pro Tip:
For the most accurate makeup application, position yourself near a window or in a well-lit area with natural light. The combination of natural light and the LED lights from your compact mirror will provide the best illumination, helping you achieve a flawless look by showing true colors and fine details more clearly.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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