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Estimated delivery: 3–5 business days.
At Genovie, we are committed to providing our customers with high-quality products and excellent customer service. If for any reason you are not satisfied with your purchase, we offer a hassle-free return process.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that have been opened, used, or altered in any way are not eligible for return.
Return Process
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
To initiate a return, please follow these steps:
SHIPPING POLICY
Domestic Shipping (United States)
Silicone scar sheets are made from medical-grade silicone and are designed to improve, lighten, and heal the appearance of scars. Safe, flexible, and comfortable, they're suitable for all skin types.
Easy to apply and discreet to wear, these silicone scar sheets promote smoother, healthier-looking skin with regular use. It is ideal for both new and old scars, including post-surgical and injury scars. Recommended by dermatologists, our silicone scar sheets are a trusted solution for effective scar management.
Fades and reduces scars
Medical-grade silicone material
Safe and comfortable to use
Suitable for all skin types
Easy to use and reusable
Elevate your scar care with our medical-grade silicone scar sheets. Crafted from premium silicone gel sheets, they offer advanced scar treatment to improve, lighten, and heal scars.
These silicone scar sheets are safe, flexible, and comfortable, making them suitable for all skin types. Easy to incorporate into your routine, simply clean and dry the scar area, cut the silicone sheet to fit, and apply gently.
It is ideal for both new and old scars, including post-surgical and injury scars. Trusted by dermatologists, our silicone scar sheets are an effective and discreet solution for scar care—experience smoother, healthier-looking skin with our silicone scar sheets today.
Clean and dry the scar area.
Cut the silicone sheet to fit the size of the scar.
Remove the backing and apply the sticky side to the scar.
Wear for at least 8-12 hours per day.
To reuse the sheet, peel it and place it in a non-sticky place.
Pro Tip
Ensure the tape is flat and smooth on the skin without any wrinkles.If the scar sheet gets stained, please wash it in warm water and dry it naturally.
Q. What makes Genovie MD - Silicone Scar Sheets different from other Scar Sheets?
Our silicone scar sheet is made with medical-grade silicone. Formulated with premium silicone materials, our sheets create a protective barrier over scars, locking in moisture and enhancing the skin’s natural healing process. This innovative design not only softens and flattens scars but also ensures comfort and flexibility for all-day wear.
Q. Can I apply the sheet directly to a wound?
No, please ensure the wound is healed before applying the scar sheet.
Q. How do I clean the scar sheets if they get stained?
Wash them in warm water and dry them naturally to maintain effectiveness.
Q. Are these scar sheets suitable for all skin types?
Yes, our silicone scar sheets are suitable for all skin types and are dermatologist-recommended.
Q. Does the Aloe Vera Soap handmade soap differ from commercial soaps?
Our Aloe Vera Handmade Soap is carefully formulated in small batches, ensuring attention to detail and quality. Unlike commercial soaps that may contain harsh chemicals and additives, our handmade soap is made with natural ingredients and is gentle on the skin.
Q. Can I cut the scar sheets to fit my scar size?
Yes, you can easily cut the sheets to fit the size and shape of your scar for optimal coverage and effectiveness.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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