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At Genovie, we are committed to providing our customers with high-quality products and excellent customer service. If for any reason you are not satisfied with your purchase, we offer a hassle-free return process.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that have been opened, used, or altered in any way are not eligible for return.
Return Process
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
To initiate a return, please follow these steps:
SHIPPING POLICY
Domestic Shipping (United States)
This Vitamin C brightening serum is designed to restore your skin's natural glow. Infused with powerful ingredients like Vitamin C, Witch Hazel, and Hyaluronic Acid, this brightening serum works at a cellular level to fade dark spots, boost collagen production, and improve skin texture.
Ideal for all skin types, it nourishes and revitalises, giving your skin a brighter, more youthful appearance. Add this essential serum to your skincare routine for radiant, glowing skin.
Fades dark spots naturally
Boosts collagen production
Improves skin texture
Promotes radiant, glowing skin
Suitable for all skin types
Witch Hazel, Vitamin C (Sodium Ascorbyl Phosphate), Hyaluronic Acid, Rosa Canina, Chamomilla Recutita, Haematococcus Pluvialis
Our Vitamin C skin brightening and whitening serum reduces dark spots, stimulates collagen production, and refines skin texture for a more even, radiant complexion.
Experience a revitalized look as this serum enhances your skin's suppleness and smoothness, promoting a youthful glow.
Infused with Vitamin C, Witch Hazel, and Hyaluronic Acid, this serum promotes healthy skin from the inside out.
Rosa Canina and Chamomilla Recutita enhance the serum’s efficacy, working together to address a variety of skin concerns.
Achieve radiant skin in minutes with just 4 to 5 drops of serum applied gently to cleansed skin.
Cleanse and dry your skin.
Apply 4 to 5 drops of serum to the face.
Gently massage in upward circular motions.
Allow the serum to fully absorb before applying moisturiser.
Use daily for best results.
Pro Tip
Always apply vitamin C serum on a clean face, and tone, and then apply the vitamin C brightening serum, followed by a moisturizer after a few minutes. Also, Vitamin C can be used with caution or not at all used or mixed with active ingredients, such as retinol and other acids. It can also increase photosensitivity or sensitivity to sunlight, so always apply sunscreen after using a Vitamin C serum.
Q. Is this serum suitable for all skin types?
Yes, our Vitamin C Brightening serum is formulated to be gentle yet effective for all skin types. The vitamin C serum is loaded with only potent ingredients without any addictive synthetic ingredients. Which makes it work well for all skin types. We also recommend doing a patch test on hand before the application on the entire face.
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Q. How often should I use this serum?
For best results, use the serum daily as part of your morning or evening skincare routine. You can combine it with our other serums like hyaluronic acid for the daytime and with retinol for the nighttime routine.
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Q. Can I apply makeup over this serum?
Yes, you can apply makeup over the serum once it has fully absorbed into the skin.
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Q. Will this serum help with acne scars?
Our Vitamin C serum contains Sodium Ascorbyl Phosphate (SAP) which is the naturally occurring water-soluble derivative of Vitamin C. It is the most stable form of Vitamin C which makes this serum formulation more effective. When combined with other ingredients like Witch Hazel, Rosa Canina, and Haematococcus Pluvialis this formulation helps fade dark spots and acne scars, by boosting collagen production promoting a more even skin tone.
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Q. Is this product tested on animals?
No, we are proud to say that our products are cruelty-free and not tested on animals.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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