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At Genovie, we are committed to providing our customers with high-quality products and excellent customer service. If for any reason you are not satisfied with your purchase, we offer a hassle-free return process.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that have been opened, used, or altered in any way are not eligible for return.
Return Process
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
To initiate a return, please follow these steps:
SHIPPING POLICY
Domestic Shipping (United States)
Are you tired of battling sun-damaged dark spots, age-related pigmentation, or acne scars? Our Kojic Acid Soap is here to provide a natural solution to your most pressing skin concerns. Formulated with all-organic ingredients, our soap gently addresses common skin issues without resorting to harsh chemicals. Infused with pure Kojic Acid, it effectively lightens dark spots caused by various factors, giving a brighter, more radiant complexion. Loaded with Vitamin C, another potent skin-brightening ingredient, our formulation reduces the appearance of age spots, freckles, and sun damage, restoring your skin’s youthful glow.
Our soap bar goes beyond surface-level care. With a refreshing sweet orange scent and nourishing ingredients like virgin coconut oil and hydrating glycerin, it moisturizes your skin while imparting its desired effects. It also tackles hormonal pigmentation while promoting cellular renewal and overall skin brightening, ensuring comprehensive care for your skin’s needs.
Pure Kojic Acid: It is a renowned skin-lightener, pure Kojic acid inhibits tyrosinase, the enzyme responsible for melanin production. Effectively targeting dark spots and age-related pigmentation, it reveals a brighter, more radiant complexion with continued use.
Vitamin C: Infused with vitamin C which combines whitening kojic soap benefits. It helps protect the skin from free radical damage and reduce the appearance of fine lines and wrinkles, with powerful antioxidant properties.
Sweet Orange: The refreshing scent of sweet orange not only delights the senses but also adds a revitalizing touch to our Kojic acid-whitening soap. This scent also lifts the spirits of happiness and warmth making your overall experience cozy.
Virgin Coconut Oil (VCO): For nourishment and moisturization virgin coconut oil is added, which acts as a natural emollient and helps to soften and smooth the skin, while also providing essential fatty acids that promote skin health and vitality.
Vegetables Extracts: Kojic acid skin whitening soap is enriched with vitamins, minerals, and antioxidants, vegetable extracts rejuvenate and refresh the skin.
Glycerin: It acts as a humectant that locks the moisture to the skin for long-lasting hours to soften, smoothen, and supple the skin
Begin by wetting your skin with lukewarm water to prepare it for cleansing.
Gently lather our Kojic Whitening Soap onto desired areas, including the face, hands, and body. Massage the rich lather onto the skin in circular motions for thorough coverage.
Rinse off the soap with water to remove all residue, ensuring a clean and refreshed feeling.
After rinsing, pat your skin dry with a clean towel, avoiding harsh rubbing to prevent irritation.
Incorporate this routine into your daily skincare regimen for best results. Use the kojic whitening soap regularly to maintain a bright and even complexion.
Q. What is Kojic Acid Soap and How Does it Work?
Kojic acid soap is a skincare product formulated with kojic acid, a natural ingredient derived from fungi, particularly Aspergillus oryzae, and used for its skin-lightening properties. Kojic acid works by inhibiting the production of melanin in the skin, effectively reducing the appearance of dark spots, hyperpigmentation, and uneven skin tone.
Q. Can Kojic Acid Soap be used on the face?
Yes, Kojic Acid Soap can be used on the face as well as the body. However, it's essential to start with patch testing on a small area of the skin to ensure compatibility, especially for those with sensitive or acne-prone skin.
Q. How often should I use Kojic Acid Soap?
For best results, use Kojic Acid Soap once or twice daily as part of your regular skincare routine. However, if you experience any irritation or dryness, reduce the frequency of use and moisturize adequately after cleansing.
Q. Can Kojic Acid Soap lighten my skin tone?
While Kojic Acid Soap is primarily used to reduce the appearance of dark spots and hyperpigmentation, prolonged use may lead to a slight lightening of the overall skin tone. It's essential to use sunscreen daily when using kojic acid products to protect the skin from further sun damage.
Q. How long does it take to see results with Kojic Acid Soap?
Individual results may vary, but many users notice visible improvements in their skin's tone and texture within a few weeks of consistent use. For best results, continue using Kojic Acid Soap as part of your skincare regimen over an extended period.
Q. Is Kojic Acid Soap suitable for all skin types?
Kojic Acid Soap is generally suitable for most skin types, including oily, combination, and normal skin. However, those with dry or sensitive skin may find it too drying and may need to moisturize adequately after use.
Pro Tip:
Using our Konjac sponge skin scrubber, gently exfoliate any area of the body first then use kojic acid soap.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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