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Estimated delivery: 3–5 business days.
At Genovie, we are committed to providing our customers with high-quality products and excellent customer service. If for any reason you are not satisfied with your purchase, we offer a hassle-free return process.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that have been opened, used, or altered in any way are not eligible for return.
Return Process
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
To initiate a return, please follow these steps:
SHIPPING POLICY
Domestic Shipping (United States)
Why not treat yourself or surprise a loved one with our exclusive gift set? Elevate your gifting with the Genovie - Beauty Self-Care Must-Have Gift. This luxurious collection has everything you need for a pampering experience.
Enjoy the softness of our pink facial washcloth after your skincare routine.
Sip your favorite morning coffee or evening each sip feels regal.
Store your cherished jewelry and keepsakes in our beautifully formulated jewelry box, adding a touch of sophistication to your dresser or vanity.
Make your face look sculpted and toned with a Rose Quartz Facial Roller designed for lymphatic drainage.
A headband is also included to keep the facial hair off the face during skincare and makeup.
Our charming leaping bunny keychain is a testament to our commitment to cruelty-free cosmetics.
Pro Tip:
Elevate any occasion with the Genovie - Beauty Self-Care Must-Haves Gift. Whether celebrating a birthday, or anniversary or simply expressing appreciation, this carefully curated set brings luxury and practicality to her daily rituals. Each item, from the soft facial washcloth to the leaping bunny keychain, enhances her self-care routine with elegance and thoughtful design.
Q. What is included in the beauty self-care must-have gift?
The gift set includes a soft facial washcloth, an elegant ceramic mug, a sophisticated jewelry box, a rose quartz facial roller, a headband, and a leaping bunny keychain.
Q. How should I use the rose quartz facial roller?
Use the roller in upward and outward motion on clean skin, after applying skincare products, to promote lymphatic drainage and sculpt the face.
Q. Can the headband be used during skincare and makeup routines?
Yes, the headband is designed to keep hair away from the face, ensuring a clean and comfortable experience during beauty routines.
Q. Is the facial washcloth machine-washable?
Yes, the facial washcloth is machine washable for easy cleaning and maintenance.
Q. What material is the pink mug made of?
The pink mug is made of high-quality ceramic material, ensuring durability and heat retention for your favorite beverages.
Q. Can the jewelry box be locked?
No, the jewelry box does not have a locking mechanism, but it provides a secure storage space for your jewelry and keepsakes.
Q. Is the leaping bunny keychain made of metal or plastic?
The leaping bunny keychain is made of metal, making it durable and long-lasting.
Q. Can I customize the items in the gift set?
Unfortunately, customization options are not available for this pre-packaged gift set. However, you can add a personalized message for the recipient to make it extra special.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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