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Estimated delivery: 3–5 business days.
At Genovie, we are committed to providing our customers with high-quality products and excellent customer service. If for any reason you are not satisfied with your purchase, we offer a hassle-free return process.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that have been opened, used, or altered in any way are not eligible for return.
Return Process
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
To initiate a return, please follow these steps:
SHIPPING POLICY
Domestic Shipping (United States)
Does your skin need a therapeutic detox? Or are you looking to try blemish-free skin with unclogged skin pores and glass glow? Genovie presents the Blemish Skincare Bundle consisting of Nano Ionic Facial Steamer and Tea Tree Soap. This bundle has a perfect combination of products that promote deep skin cleansing and detox. It also helps unclog the pores and remove blackheads and whiteheads, while consistent use helps reduce their reproduction.
The nano ionic facial steamer is designed to generate superfine hot steam in seconds, penetrating deeply into the skin for a thorough cleanse and enhanced moisturization. On the contrary, the Tree Tree Oil Soap effectively removes dirt and bacteria without clogging pores, leaving your skin refreshed and rejuvenated with its other ingredients like shea butter and coconut oil. Our blemish skincare bundle enhances your skin’s appearance by providing a deep clean that improves texture and complexion.
For the Nano Ionic Facial Steamer
Use the provided measuring cup to fill the water tank, ensuring it does not exceed the marked max water line.Â
Plug in the device and press the power button. Wait for 20 seconds for the steam to start.Â
Keep the steamer 8 to 20 cm away from your face for optimal coverage.
Press the power button to turn off the steamer
Invert the machine for 3 minutes to drain any remaining water.
For Tea Tree Oil Soap
Begin by wetting your skin with lukewarm water to prepare it for cleansing.
Gently lather our tea tree bar soap onto desired areas, including the face, hands, and body. Massage the rich lather onto the skin in circular motions for thorough coverage.
Rinse off the soap with water to remove all residue, ensuring a clean and refreshed feeling.
After rinsing, pat your skin dry with a clean towel, avoiding harsh rubbing to prevent irritation.
Q. What products are included in the blemish skincare bundle?
The blemish skincare bundle consists of two products that work synergistically to achieve blemish-free skin. The bundle includes a nano ionic facial steamer and original tea tree handmade soap. These products provide clearer skin with blemish-free skin.Â
Q. How is Tea Tree Soap effective for skin detox?
The tea tree soap is effective as it is made with original tea tree extracts. It has the benefits of anti-inflammatory and anti-bacterial properties. Which helps reduce swelling, redness, acne, and pimples. When combined with other ingredients like coconut oil and shea butter its effectiveness increases by providing moisture and hydration.
Q. What are the benefits of a blemish skincare bundle?
The benefits of a blemish skincare bundle are numerous, some of them are mentioned below:
Cleanse and unclog the pores.
Remove buildup dirt and dead skin.
Releases trapped sebum.
Provides hydration and moisturization
Promotes collagen and elastin.
Add a soothing and relaxing effect.
Enhance skin care product absorption.
Q. Can I take the blemish skincare bundle on vacation with me?
Yes, girl! The blemish skincare bundle is designed in a way to make it highly travel-friendly. Whether you are planning a trip to the beach or spending a weekend getaway at a friend's house. The blemish skincare bundle is all set to clean, detox, and hydrate skin with nano ionic facial steamer and tea tree soap.
Q. Is it suitable for use by any skin type?
Yes, products in the blemish skincare bundle are suitable for all skin types. The facial steamer is BPA-free and tea tree soap is made with all-natural ingredients.
Pro Tip:
For visible results use it consistently at least 2 times a week at the start and after adjusting according to the skin condition.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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