Customer Service +1 949-2050-843
Free Shipping On All U.S. Orders Over $40
Estimated delivery: 3–5 business days.
At Genovie, we are committed to providing our customers with high-quality products and excellent customer service. If for any reason you are not satisfied with your purchase, we offer a hassle-free return process.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that have been opened, used, or altered in any way are not eligible for return.
Return Process
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
To initiate a return, please follow these steps:
SHIPPING POLICY
Domestic Shipping (United States)
Struggling with stubborn scars? Discover the ultimate solution with Genovie’s Bye Bye scars bundle, designed to fade even the most persistent scars. This comprehensive set includes scarfade strips and our original tumeric handmade soap, offering a natural approach to scar reduction. Ideal for post-surgery, C-section, accident, or injury scars, this bundle is suitable for all skin types. Scarfade strips provide moisture and boost collagen production, while our turmeric soap’s potent ingredients heal and lighten scars effectively. Experience dual-action scar treatment with Genovie’s bye-bye scars bundles today.
Scarfade
Clean and dry the scar area before application.
Cut the scarfade strip to fit the scar size if necessary.
Apply the strip directly onto the scar, ensuring it adheres smoothly.
Leave on for recommended duration (as per instuctions).
Replace with a new strip as needed, typically every 7 to 10 days.
Original Turmeric Handmade Soap
Wet the scar area lukewarm water
Lather the turmeric soap in your hands or directly on the scar.
Gently massage the lather onto the scar in circular motions.
Allow the soap to sit on the scar for a few minutes to penetrate.
Rinse thoroughly with water and pat dry.
Q.
How long will it take to see results with the bye bye scars bundle?
Results vary depending on the scar type and individual skin response. Visible improvement can typically be noticed within a few weeks of consistent use.
Q.
Can the bye-bye scares bundle be used on sensitive skin?
Yes , both scarfade strips and the original turmeric handmade soap are formulated to be gentle on all skin types, including sensitive skin. However, it's recommended to perform a patch test before full application.
Q.
Are scarfade strips waterproof?
Yes, scarfade strips are designed to be water-resistant, allowing them to stay in place even during showers or light water exposure. Pat dry the area after water exposure for longevity.
Q.
Can the turmeric soap be used on scars other than those mentioned (Post-surgery, C-section, accident)?
Yes, the turmeric handmade soap is effective on various types of scars caused by injuries, burns, acne, or surgical procedures. It works to heal and lighten scars across different skin conditions.
Pro Tip:
Use scarfade strips in conjunction with turmeric soap daily for optimal results. Avoid direct sunlight on treated areas and discontinue use if irritation occurs.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Thanks for subscribing!
This email has been registered!
Product | SKU | Rating | Description | Collection | Availability | Product Type | Other Details |
---|