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Estimated delivery: 3–5 business days.
At Genovie, we are committed to providing our customers with high-quality products and excellent customer service. If for any reason you are not satisfied with your purchase, we offer a hassle-free return process.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that have been opened, used, or altered in any way are not eligible for return.
Return Process
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
To initiate a return, please follow these steps:
SHIPPING POLICY
Domestic Shipping (United States)
Are you looking for the secret to fuller, healthier hair? Wondering how to revive damaged locks and achieve a vibrant, voluminous look? Experience the ultimate hair transformation with our Coconut Oil Revitalizing Shampoo and Conditioner Duo for thicker and fuller hair. This duo of coconut oil shampoo and conditioner is ideal for damaged hair, our revitalizing formula, enriched with organic fractionated coconut oil, deeply nourishes and repairs, promoting growth and strength.
Say goodbye to dry, brittle locks and hello to healthier, fuller hair. Pair it with our matching conditioner for complete hair care, leaving your locks soft, smooth, and manageable. Plus, enhanced hydration and shine are also provided for dry hair.
COCONUT OIL REVITALIZING LEAVE-IN SHAMPOO: Active anti-chip, Water, Coconut Oil, Biotin Oil, Coco Betaine, Argan Oil, Sodium Oxide, Perfume, Vitamin E, Costus Oil, Carbomer, Sodium Benzoate, BHA, Citric Acid, Hydrolyzed Keratin, Polyquaternium
COCONUT OIL REVITALIZING LEAVE-IN SHAMPOO: Water, Coconut Oil, Vitamin E, Mit, Perfume, Costus Oil, Biotin Oil, Cetrimonium, Chloride, Ammonium, Tea Tree Oil
Wet hair and massage a small amount of shampoo into the scalp. Rinse thoroughly.
Apply conditioner to mid-lengths and ends. Leave for a few minutes, then rinse.
You can also try Coconut Oil Revitalizing Leave-in Conditioner for the complete treatment of dried and damaged hair.
Revel in fuller, healthier hair with enhanced hydration and shine.
Q. What are the key benefits of using the Coconut Oil Revitalizing Shampoo and Conditioner Duo?
Our duo is specially formulated to nourish, hydrate, and revitalize your hair, leaving it soft, silky, and radiant. The coconut oil and other potent ingredients work together to strengthen hair, reduce frizz, and enhance shine for healthy-looking locks.
Q. How often should I use the Coconut Oil Revitalizing Shampoo and Conditioner Duo?
For best results, we recommend using the shampoo and conditioner duo 2-3 times per week, or as needed based on your hair’s condition and styling routine.
Q. Can I use these products on color-treated or chemically processed hair?
Yes, our Coconut Oil Revitalizing Shampoo and Conditioner Duo is safe for use on color-treated and chemically processed hair. The nourishing formula helps restore moisture and vitality to damaged hair, prolonging the life of your color and enhancing its vibrancy.
Q. Are these products suitable for all hair types?
Yes, our duo is suitable for all hair types, including dry, damaged, curly, straight, and everything in between. Whether you have fine, thick, coarse, or textured hair, our revitalizing formula will leave your locks looking and feeling their best.
Q. Do these products contain sulfates, parabens, or other harmful chemicals?
No, our Coconut Oil Revitalizing Shampoo and Conditioner Duo are free from sulfates, parabens, and other harmful Chemicals. We prioritize using clean, natural ingredients to ensure the health and vitality of your hair.
Q. How soon can I expect to see results with the coconut oil revitalizing shampoo and conditioner duo?
Results may vary depending on the individual hair types and concerns. However, many users report noticeable improvements in the look and feel of their hair after just a few uses. Consistent use over time will yield the best results, with hair becoming stronger, smoother, and more manageable with each wash.
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Pro Tip:
For an extra boost of hydration and shine, follow up with a Leave-in Conditioner. This dynamic combination will leave your hair feeling luxuriously soft and revitalized.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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