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At Genovie, we are committed to providing our customers with high-quality products and excellent customer service. If for any reason you are not satisfied with your purchase, we offer a hassle-free return process.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that have been opened, used, or altered in any way are not eligible for return.
Return Process
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
To initiate a return, please follow these steps:
SHIPPING POLICY
Domestic Shipping (United States)
Feeling exhausted from your routine and looking to revitalize your health? Introducing our health and body detox bundle, featuring four transformative products: Tight Tummy Patch, Fit Patch, B12 Vitamin Patch, and Tight Tummy Tea. This curated bundle is designed to supercharge your metabolism, providing maximum energy to torch stubborn calories. The synergistic effects of tight tummy tea enhance the overall benefits of this powerhouse combination, ensuring a holistic approach to detox and rejuvenation. Whether used together or individually, each product promises to invigorate your wellness journey with potent ingredients aimed at achieving your health goals. Embrace vitality and embark on a refreshed lifestyle with our exclusive detox bundle today.
You can start by peeling one patch from the backing layer.
Place it on a clean, dry, or hairless skin.Â
The most applicable area is the upper body e.g., arms, neck, shoulder, and back.Â
Apply the patch before the workout.
Each patch is for single-useÂ
The available packaging for Tight Tummy Patch - 5 Patches, Fit Patch - 30 patches, and Vitamin B12 - 64 Patches are available in one packaging.Â
For the TeaÂ
Bring water to a boil and take one tea bag off the packaging.
Place one tea bag in a cup and pour the hot water over it.
Let the tea steep for 10-15 minutes.
Remove the tea bag and enjoy the tea.
For best results have one cup in the morning and one in the night.
Available in 3 flavors; lemon. Orange and Acai
Q. How often should I use each patch?
Apply the B12 Vitamin Patch daily for sustained energy, use the Fit Patch before workouts, and wear the Tight Tummy Patch every 2-3 days for targeted toning benefits.
Q. Can I use multiple patches in one day?
You can use up to two B12 Vitamin Patches per day, but we recommend using only one Fit Patch per day for optimal results.
Q. Where can I apply the Tight Tummy Patch?
The Tight Tummy Patch can be placed on the abdomen, arms, hips, buttocks, thighs, or any area with unwanted fat and cellulite deposits.
Q. Will Tight Tummy Tea help me lose weight?
While our tea can aid in reducing bloating and boosting metabolism, it's important to maintain a balanced diet and exercise regimen for weight loss.
Q. How long does it take to see results with flat tummy tea?
Results may vary, but many customers report feeling lighter and more energized after just a few days of regular use.
Q. How long will one bundle last me?
Depending on your usage, one bundle can last you for several weeks to months, providing continuous support for your health and body goals.
Pro Tip:
Before applying a transdermal patch, thoroughly clean and dry the area of skin where you intend to place it. This helps ensure better adhesion and absorption of the medication or active ingredients. Avoid applying lotions or creams to the patch area to prevent interference with absorption.
Enhance the effects of Tight Tummy Tea by incorporating healthy eating habits and regular exercise into your routine. Stay hydrated throughout the day to maximize the tea's cleansing properties, and consider pairing it with a balanced diet rich in fruits, vegetables, and lean proteins for optimal results.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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