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At Genovie, we are committed to providing our customers with high-quality products and excellent customer service. If for any reason you are not satisfied with your purchase, we offer a hassle-free return process.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that have been opened, used, or altered in any way are not eligible for return.
Return Process
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
To initiate a return, please follow these steps:
SHIPPING POLICY
Domestic Shipping (United States)
Genovie Kojic acid body scrub is a luxurious skincare product created to brighten and exfoliate your skin naturally. Formulated with kojic acid and Himalayan salt, it gently removes dead skin cells and reduces dark spots, promoting an even skin tone.
It is infused with a blend of nourishing oils like rose, sweet orange, and almond. This scrub hydrates and soothes your skin, leaving it soft, smooth, and radiant. You can use it as a face scrub or body scrub. Ideal for both face and body, it's the perfect companion for glowing, healthy skin.
Brightens and evens skin tone
Reduces dark spots
Exfoliates with Himalayan salt
Nourishes with luxurious oils
Suitable for face and body
Himalayan salt, kojic acid, rose oil, sweet orange oil, almond oil, aloe vera
Experience the skin-brightening power of kojic acid. Gently fade dark spots and even out your skin tone for a radiant, youthful glow.
Exfoliate and rejuvenate with Himalayan salt, removing dead skin cells to reveal smoother, glowing skin while promoting better circulation.
Nourish and revitalize your skin with luxurious oils like rose and almond, reducing puffiness and irritation for a refreshed complexion.
Enjoy the convenience of a product suitable for both face and body, streamlining your beauty routine without compromising results.
Formulated to cleanse without stripping moisture, this scrub removes impurities while maintaining your skin's natural barrier for a soothing experience.
Wet your skin with warm water.
Apply a small amount of scrub to your hands or a washcloth.
Gently massage in circular motions, focusing on dark spots or rough areas.
Rinse thoroughly with water.
Pat dry and follow with a moisturizer.
Use 2-3 times a week for best results.
Pro-tip
You will get healthy and glowing skin with continued use, and you should be able to see the changes in a few weeks as your skin heals from your harsh environment and the daily hustle that shows on your face. Aid your skin in its journey to perfection with the healing aspects of our Kojic acid body scrub, where you will reap the rewards of pampering your skin with healthy, natural ingredients for skin that glow all day long.
Q: What are the benefits of using Kojic Acid Body Scrub?
Kojic Acid Body Scrub offers several benefits for the skin. It helps to exfoliate dead skin cells, revealing smoother and brighter skin underneath. Additionally, kojic acid helps to fade dark spots, hyperpigmentation, and uneven skin tone, resulting in a more even and radiant complexion.
Q: How often should I use Kojic Acid Body Scrub?
For best results, it is recommended to use Kojic Acid Body Scrub 2-3 times per week. However, individuals with sensitive skin may want to start with once a week and gradually increase frequency based on their skin's tolerance.
Q: Can Kojic Acid Body Scrub be used on the face?
While Kojic Acid Body Scrub is primarily intended for use on the body, some individuals may choose to use it on their face. However, it's essential to be cautious when using facial exfoliation products, as the skin is more delicate in this area. Perform a patch test first and avoid contact with the eyes.
Q: Is Kojic Acid Body Scrub suitable for all skin types?
Kojic Acid Body Scrub is generally suitable for most skin types, including normal, dry, oily, and combination. However, individuals with sensitive or reactive skin may want to proceed cautiously and monitor their skin's reaction after use.
Q: Can Kojic Acid Body Scrub be used on sensitive areas of the body?
While Kojic Acid Body Scrub is safe for use on most areas of the body, it's essential to avoid sensitive or delicate areas, such as the genitals or broken or irritated skin. Stick to using the scrub on areas where the skin is thicker and less sensitive.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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