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Estimated delivery: 3–5 business days.
At Genovie, we are committed to providing our customers with high-quality products and excellent customer service. If for any reason you are not satisfied with your purchase, we offer a hassle-free return process.
Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Items that have been opened, used, or altered in any way are not eligible for return.
Return Process
To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.
To initiate a return, please follow these steps:
SHIPPING POLICY
Domestic Shipping (United States)
This Nano Ionic facial steamer by Genovie generates superfine hot steam to deeply cleanse and hydrate your skin, unclogging pores and enhancing the absorption of your skincare products. This advanced device boosts cell vitality by up to 10 times, rejuvenating tired and dry skin.
Compact and travel-friendly, it brings professional facial spa benefits to your home. With BPA-free construction, it’s a safe, convenient addition to your skincare routine. Perfect for all skin types, enjoy glowing skin with every use.
Deeply cleanses and unclogs pores
Enhances skincare absorption
Boosts cell vitality by 10x
Portable and travel-friendly
Safe, BPA-free construction
This steamer with nano-ionic technology produces superfine hot steam that deeply cleanses your pores and hydrates your skin. Achieve clear, healthy skin effortlessly from the comfort of your home.
Experience a remarkable 10x boost in cell vitality, rejuvenating and refreshing your complexion with every use. The nano ionic face steamer enhances skin tone and texture for a radiant glow.
Our advanced steam technology ensures a potent and consistent mist that quickly opens your pores, promoting better absorption of your skincare products.
Rest assured, our Nano Ionic facial steamer is BPA-free, offering a safe and reliable skincare tool for daily use.
Perfectly designed for at-home and on-the-go use, this travel-friendly facial steamer ensures your skin stays radiant and refreshed no matter where you are.
Fill the water tank with clean water.
Turn on the steamer and wait 30 seconds for the steam to generate.
Position your face 20-25 cm from the nozzle.
Steam for 6-10 minutes for a thorough cleanse.
Follow up with your favorite skincare products.
Pro Tip
You can also pair it with an organic bamboo charcoal detoxifying cleanser. To enhance the effectiveness of your skincare routine apply Genovie MD Skincare products including Vitamin C and Hyaluronic Acid serums after steaming, as the open pores will better absorb the beneficial ingredients.
Q. How does the Nano Ionic facial steamer work?
The Nano Ionic facial steamer generates superfine nanoscale hot steam, which penetrates deep into your skin, unclogs pores, and boosts hydration. The steam enhances cell vitality by up to 10 times, leaving your skin refreshed and glowing.
Q. Is the facial steamer safe for all skin types?
Yes, the facial steamer is safe for all skin types, including sensitive skin. It provides a gentle yet effective cleanse, making it suitable for dry, normal, and even delicate skin.
Q. How often should I use the Nano Ionic facial steamer?
For optimal results, use the steamer 2-3 times per week. It’s also great for prepping your skin before special occasions, as it opens up pores for better product absorption.
Q. Can I use skincare products with the facial steamer?
Absolutely! After steaming, your pores are more receptive to skincare products, allowing for deeper absorption and enhanced effectiveness of serums, creams, and oils.
Q. Is the facial steamer portable?
Yes, the compact and lightweight design makes the Nano Ionic facial steamer ideal for travel, so you can enjoy spa-like treatments wherever you go.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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